SENIOR ACCOUNT MANAGER

Outreach Productions (located in Hanwell, NB) has an opening for a Senior Account Manager. We are searching for a well-spoken and personable individual to serve as a liaison between our company and our clients. As an Account Manager, you will be responsible for maintaining and expanding business relationships. You will be representing the company’s products, services and solutions to prospective clients, while managing the customer account and ensuring customers’ needs and expectations are met by the production team.

Responsibilities

  • Use your sales experience to prospect and develop new business relationship
  • Inform potential clients about the products, services, and solutions offered by Outreach Productions
  • Actively manage and grow accounts, and understand each customer’s sales needs to provide real, effective solutions
  • Prepare reports on account status and key metrics for both internal and external purposes. 
  • Negotiating contracts in the best interests of clients and company. 
  • Resolving complaints and preventing additional issues by improving processes.
  • Collaborating with internal departments to facilitate client need fulfillment.
  • Acting as a client advocate with a focus on improving the buyer experience.

Experience

  • 5 years of Sales work experience, preferably in the media and advertising industry
  • General knowledge of website & digital marketing products, and video/audio production services
  • A proven track record of achieving growth in business market development along with customer share

Knowledge/Education

  • Experience in the media and advertising industry will be considered an asset
  • Superior skills in customer relations & sales with an aptitude to hunt for new business
  • Portrays experience in market research & development

Skills And Abilities

  • Possess a high degree of technical ability & initiative
  • Portrays superior customer service skills
  • Adaptability and strong problem-solving skills.
  • Ability to build rapport and collaborate with others within the company and externally.

Interested applicants, please submit a resume and cover letter to careers@outreachproductions.com

Benefits:

2 weeks paid vacation

40 hours of paid personal time (sick, appointments, etc.)

Dental care

Life insurance

On-site parking

 

Job Types: Full-time, Permanent

 

Schedule: 8:30 am to 5 pm, Monday to Friday

APPLICATION FORM